Policies

Privacy Policy

Last updated: May 6, 2026

Introduction

Tiny Home Sherpa (“we,” “us,” or “our”) operates the website at tinyhomesherpa.com (the “Site”). We provide a directory platform that connects individuals seeking to buy or rent tiny homes with builders, owners, and listing agents throughout the United States. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services.

This Privacy Policy applies to all users of the Site, including visitors, registered users, listing claimants, and any individual who interacts with our platform. By accessing or using the Site, you acknowledge that you have read and understand this Privacy Policy. If you do not agree with our policies and practices, please do not use the Site.

Last Updated: May 8, 2026

Information We Collect

We collect several categories of information from and about users of our Site. The specific types of information we collect depend on how you interact with us.

Information You Provide Directly to Us

  • Account & Registration Information: When you create an account, claim a listing, or contact us, we may collect your name, email address, telephone number, mailing address, username, and password.
  • Listing Claim Information: When you claim a listing on our directory, we collect your full name, email address, phone number, business name, business address, proof of ownership or authorization, and any other information you provide in connection with the verification process.
  • Communication Data: If you contact us directly, we may collect the contents of your messages, any attachments, and any other information you choose to provide.
  • Inquiry and Submission Data: Information you submit through forms on the Site, such as inquiries about listings, requests for quotes, or feedback submissions.

Information Collected Automatically

When you access or use the Site, we may automatically collect certain information using cookies, web beacons, and other tracking technologies, including:

  • Device Information: Your IP address, browser type and version, operating system, device type, and unique device identifiers.
  • Usage Information: Pages you visit, the date and time of your visit, the time spent on those pages, search queries, referral URLs, and other diagnostic data.
  • Location Information: General geographic location derived from your IP address. We use Google Maps services, which may collect location data as described in their privacy policy.
  • Analytics Data: Aggregated and anonymized data regarding user behavior on the Site, collected through our analytics providers.

Information from Third Parties

We may receive information about you from third-party sources, including:

  • Our third-party CRM and marketing platform providers, which help us manage user data and communications.
  • Analytics providers (such as Google Analytics) that collect and process usage data on our behalf.
  • Social media platforms if you interact with our Site through social media features.

How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Maintain Our Services: To operate the directory platform, process listing claims, verify ownership, facilitate connections between users, and maintain user accounts.
  • To Communicate with You: To respond to your inquiries, send administrative information (such as confirmation of your listing claim), provide customer support, and send service-related announcements.
  • For Marketing and Promotional Purposes: If you claim a listing on our Site, we may send you promotional and marketing communications via email about our services, features, offers, and partner opportunities. These communications are sent with your consent, which you provide at the time of claiming a listing. You may opt out of receiving these communications at any time by following the unsubscribe link in each email or by contacting us at privacy@tinyhomesherpa.com.
  • To Improve Our Platform: To analyze usage trends, monitor the effectiveness of our Site, diagnose technical issues, and develop new features and services.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, or governmental requests.
  • To Protect Rights and Interests: To enforce our Terms of Service, protect our rights, privacy, safety, or property, and that of our users and the public.
  • For Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, abuse, and other harmful activities.

Legal Bases for Processing

For users subject to the laws of the European Union, the United Kingdom, or other jurisdictions that require a legal basis for processing, we rely on the following legal bases:

  • Consent: Where you have given us explicit consent to process your personal data for specific purposes, such as receiving marketing communications.
  • Contractual Necessity: Where processing is necessary to perform a contract with you, such as processing your listing claim or providing our directory services.
  • Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your rights and interests. Our legitimate interests include operating and improving our platform, ensuring security, and communicating with users.
  • Legal Obligation: Where processing is necessary to comply with applicable legal or regulatory obligations.

Note: While our services are directed to users within the United States, we provide this information for the benefit of any user whose local law may require identification of a legal basis.

Sharing of Information

We may share your information in the following circumstances:

Third-Party Service Providers

We engage trusted third-party service providers to perform functions on our behalf. These providers are contractually bound to use your information only as necessary to provide services to us and to maintain appropriate confidentiality and security measures. Categories of service providers include:

  • CRM and Marketing Platform Providers: We use third-party platforms to manage our user database, send emails, and conduct marketing campaigns. These platforms may process your name, email address, phone number, and communication preferences on our behalf.
  • Analytics Providers: We use analytics services, including Google Analytics, to collect and process usage data. These providers may use cookies and similar technologies to analyze how users interact with the Site. Google Analytics’s privacy practices are governed by Google’s Privacy Policy.
  • Google Maps: Our Site integrates Google Maps to display location information for listings. Google’s collection and use of location data is governed by Google’s Privacy Policy.
  • Hosting Providers: Our Site is hosted on servers located within the United States.
  • Email Delivery Services: We use third-party email service providers to send transactional and marketing emails on our behalf.
  • Payment Processors: If you make payments through the Site, we use third-party payment processors. We do not store your full payment card information.

Legal and Regulatory Disclosures

We may disclose your information if required to do so by law or in the good-faith belief that such action is necessary to: (a) comply with a legal obligation; (b) protect and defend our rights or property; (c) prevent or investigate possible wrongdoing in connection with the Site; (d) protect the personal safety of users or the public; or (e) protect against legal liability.

Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or use of your information.

Aggregated or De-Identified Data

We may share aggregated or de-identified information that cannot reasonably identify you with third parties for research, marketing, analytics, or other purposes.

With Your Consent

We may share your information for any other purpose with your express consent.

Cookies & Tracking Technologies

Our Site uses cookies, web beacons, pixel tags, and similar tracking technologies to collect and store information about your interactions with our Site. Cookies are small text files placed on your device by a web server.

Types of Cookies We Use

  • Essential Cookies: Required for the operation of our Site. They enable core functionality such as security, network management, and account access. These cookies cannot be disabled.
  • Analytics and Performance Cookies: Allow us to recognize and count the number of visitors, track how visitors move around the Site, and improve our Site’s performance. These cookies collect aggregated, anonymized information.
  • Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences and settings.
  • Targeting/Advertising Cookies: May be used to deliver relevant advertisements and measure the effectiveness of advertising campaigns. These cookies may track your browsing habits across websites.

Third-Party Cookies

Some cookies are placed by third-party service providers, including Google Analytics and our CRM platform provider, for the purposes described in this Privacy Policy.

Your Cookie Choices

Most web browsers allow you to control cookies through your browser settings. You may set your browser to refuse cookies or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of the Site may become inaccessible or may not function properly. You can learn more about managing cookies at www.allaboutcookies.org.

To opt out of Google Analytics tracking, you can install the Google Analytics Opt-Out Browser Add-on available at tools.google.com/dlpage/gaoptout.

Data Retention & Security

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

  • Account Information: Retained for the duration of your active account and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements.
  • Listing Claim Information: Retained as long as a listing remains claimed on our platform and for a reasonable period afterward.
  • Marketing Preferences: Retained until you opt out or withdraw consent, after which we will maintain a record of your opt-out preference to honor your request.
  • Usage and Analytics Data: Retained for a period sufficient to analyze trends and improve our services, typically no longer than 26 months, after which it is aggregated or anonymized.
  • Communications: Records of communications with you are retained as necessary to provide customer support and maintain accurate business records.

When we no longer need your personal information, we will delete, anonymize, or securely destroy it in accordance with our data retention policies.

Data Security

We implement reasonable and appropriate administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to:

  • Secure Socket Layer (SSL) / Transport Layer Security (TLS) encryption for data transmitted between your browser and our servers.
  • Firewalls and intrusion detection systems.
  • Regular security assessments and vulnerability testing.
  • Access controls and authentication procedures for our personnel.
  • Data encryption at rest where feasible.
  • Contractual data processing agreements with our third-party service providers.

No method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information. We describe these rights below and explain how you can exercise them.

We will not discriminate against you for exercising any of your privacy rights, including by denying you goods or services, charging different prices or rates, or providing a different level of quality of services.

California Residents (CCPA/CPRA)

If you are a resident of California, the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (“CCPA/CPRA”), provides you with specific rights regarding your personal information:

  • Right to Know: You have the right to request that we disclose to you the categories and specific pieces of personal information we have collected about you, the categories of sources from which the information was collected, the business or commercial purpose for collecting or selling the information, and the categories of third parties with whom we have shared the information.
  • Right to Delete: You have the right to request that we delete any personal information we have collected from you, subject to certain exceptions (such as completing a transaction, detecting security incidents, complying with legal obligations, or exercising free speech).
  • Right to Opt-Out of Sale/Sharing: You have the right to opt out of the “sale” of your personal information or the “sharing” of your personal information for cross-context behavioral advertising. We do not sell personal information in exchange for monetary compensation. However, we may share certain information (such as cookies and usage data) with analytics and advertising partners that could be considered a “sale” or “sharing” under California law. You can exercise your right to opt out by contacting us at privacy@tinyhomesherpa.com or by adjusting your cookie preferences.
  • Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.
  • Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising any of your CCPA/CPRA rights.
  • Notice at Collection: At or before the time we collect your personal information, we aim to provide you with this notice describing the categories of information collected and the purposes for which it is used.
  • Right to Limit Use of Sensitive Personal Information: We do not collect or process sensitive personal information for purposes that require providing a right to limit under the CCPA/CPRA.

California “Shine the Light” Law: California Civil Code Section 1798.83 (“Shine the Light”) permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at privacy@tinyhomesherpa.com.

Virginia Residents (VCDPA)

If you are a resident of Virginia, the Virginia Consumer Data Protection Act (“VCDPA”) provides you with the following rights:

  • Right to Access: You have the right to confirm whether we are processing your personal data and to access such data.
  • Right to Correct: You have the right to correct inaccuracies in your personal data.
  • Right to Delete: You have the right to delete personal data provided by or obtained about you.
  • Right to Portability: You have the right to obtain a copy of your personal data in a portable, readily usable format.
  • Right to Opt-Out: You have the right to opt out of the processing of your personal data for purposes of (a) targeted advertising, (b) the sale of personal data, or (c) profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.

Colorado Residents (CPA)

If you are a resident of Colorado, the Colorado Privacy Act (“CPA”) provides you with the following rights:

  • Right to Access: You have the right to confirm whether we are processing your personal data and to access such data.
  • Right to Correct: You have the right to correct inaccuracies in your personal data.
  • Right to Delete: You have the right to delete personal data provided by or obtained about you.
  • Right to Portability: You have the right to obtain a copy of your personal data in a portable format.
  • Right to Opt-Out: You have the right to opt out of the processing of your personal data for (a) targeted advertising, (b) the sale of personal data, or (c) profiling in furtherance of decisions that produce legal or similarly significant effects concerning you. Colorado residents may exercise a universal opt-out mechanism when one becomes available.

Connecticut Residents (CTDPA)

If you are a resident of Connecticut, the Connecticut Data Privacy Act (“CTDPA”) provides you with the following rights:

  • Right to Access: You have the right to confirm whether we are processing your personal data and to access such data.
  • Right to Correct: You have the right to correct inaccuracies in your personal data.
  • Right to Delete: You have the right to delete personal data provided by or obtained about you.
  • Right to Portability: You have the right to obtain a copy of your personal data in a portable format.
  • Right to Opt-Out: You have the right to opt out of the processing of your personal data for (a) targeted advertising, (b) the sale of personal data, or (c) profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.

Utah Residents (UCPA)

If you are a resident of Utah, the Utah Consumer Privacy Act (“UCPA”) provides you with the following rights:

  • Right to Know: You have the right to confirm whether we are processing your personal data and to access such data.
  • Right to Delete: You have the right to delete personal data provided by you or obtained about you.
  • Right to Portability: You have the right to obtain a copy of your personal data in a portable format.
  • Right to Opt-Out: You have the right to opt out of the processing of your personal data for (a) targeted advertising or (b) the sale of personal data.

All Other U.S. Residents

If you are a resident of a state that has not enacted a comprehensive privacy law, you still have rights regarding your information. You may request access to, correction of, or deletion of your personal information by contacting us at privacy@tinyhomesherpa.com. We will process your request in accordance with applicable law and our data handling practices.

How to Exercise Your Rights

To exercise any of the rights described above, please submit a verifiable consumer request to us by one of the following methods:

Verification Process

To protect your privacy and security, we will take reasonable steps to verify your identity before processing your request. Verification may require us to match information you provide with information we have on file about you. In some cases, we may request additional information to verify your identity. We will respond to your request within the timeframe required by applicable law (generally 45 days, with a possible extension of up to 45 additional days where permitted).

Authorized Agents

You may designate an authorized agent to make a request on your behalf. We will require the authorized agent to provide proof of your signed authorization and verify their own identity. We may also require you to confirm the authorization directly with us.

Appeals Process

If we decline to take action on your request, we will inform you of the reasons for our decision. Depending on your state of residence, you may have the right to appeal our decision by contacting us at privacy@tinyhomesherpa.com. If your appeal is denied, you may have the right to lodge a complaint with your state’s attorney general or other applicable regulatory authority.

CAN-SPAM Compliance & Marketing Communications

We are committed to complying with the federal CAN-SPAM Act of 2003. Our email marketing practices include the following:

  • Consent-Based Communications: We only send promotional or marketing emails to users who have claimed a listing on our Site and have provided their consent to receive such communications.
  • Clear Identification: All marketing emails we send are clearly identified as coming from Tiny Home Sherpa and include our accurate physical address and contact information.
  • Honest Subject Lines: We do not use deceptive or misleading subject lines in our marketing emails.
  • Easy Opt-Out: Every marketing email includes a prominent, working unsubscribe link that allows you to opt out of future communications. You may also opt out at any time by contacting us at privacy@tinyhomesherpa.com.
  • Prompt Processing of Opt-Outs: We honor opt-out requests promptly, typically within 10 business days. Once you opt out, we will not send you further marketing emails, though we may still send transactional or service-related communications (such as verification of your listing claim or responses to your inquiries).
  • No Third-Party Marketing on Behalf of Others: We do not transfer your information to unrelated third parties for their own direct marketing purposes without your consent.

If you believe you have received a marketing email from us in error or in violation of the CAN-SPAM Act, please contact us immediately at privacy@tinyhomesherpa.com.

Children’s Privacy (COPPA)

Our Site and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 in accordance with the Children’s Online Privacy Protection Act (“COPPA”). If you are under 13, please do not use or provide any information on this Site.

If we learn that we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information promptly. If you believe we might have any information from or about a child under 13, please contact us at privacy@tinyhomesherpa.com.

Third-Party Links & Services

Our Site may contain links to third-party websites, products, or services that are not owned or controlled by Tiny Home Sherpa. This includes links to builder websites, owner listings, and partner services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.

Our Site also integrates with the following third-party services, each of which operates under its own privacy policy:

International Transfers

Our Site and its services are operated within the United States. We do not actively target or market to individuals outside the United States. However, if you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. The data protection laws in the United States may differ from those in your country of residence.

By using our Site, you consent to the transfer of your information to the United States and to the processing of your information in accordance with this Privacy Policy and applicable U.S. law. If we transfer personal data from a jurisdiction with data protection laws that require a lawful transfer mechanism, we will implement appropriate safeguards, such as Standard Contractual Clauses or other recognized transfer mechanisms.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the “Last Updated” date at the top of this policy. In the event of material changes to how we handle your personal information, we will notify you by email (if you have provided your email address) and/or by posting a prominent notice on our Site prior to the change becoming effective.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Site after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We will endeavor to respond to your inquiry within a reasonable timeframe.